Privacy & Policy

Zuellig Pharma Privacy & Policy

This Privacy Policy sets out how the various entities within the Zuellig Pharma group (a non-exhaustive list of our entities is found at Part XIV (Contact Us) below) (hereinafter collectively referred to as “PT Anugerah Pharmindo Lestari, a member of Zuellig Pharma”, “our”, “us” or “we”) processes personal data in accordance with the data protection laws that apply to us.

This Privacy Policy outlines our general practices in relation to the collection, use, disclosure (hereinafter referred to as “processing”) and protection of the personal data you provide through our websites, applications, platforms, forms, products, services, or social media pages or otherwise (hereinafter collectively referred to as the “Platform”), or when you communicate with us and/or our authorised agents through various media and communication channels. This Privacy Policy also explains your rights and the choices available to you regarding the use of, your access to, and how to update and correct your personal data. Where our Platforms deviate from this Privacy Policy or there are other specific matters, we will outline them in a specific addendum to this Privacy Policy. References to the term “Privacy Policy” herein shall include such addendum.
 
In this Privacy Policy, “personal data” generally refers to any information that can be used, directly or indirectly (e.g. in combination with other types of data that we may have access to), to identify an individual (i.e. the “data subject”). Local data protection laws may have differing definitions of this, and to the extent that our definition used here conflicts with the law, the stricter definition will apply.

Processing of Personal Data

In the course of your dealings with us, we may process personal data about you or any other person for the purposes stated in this Privacy Policy. This may occur when you voluntarily provide such personal data to us, or, where necessary, we receive such personal data from third parties or from the public domain.
 
In your interaction with us or by your usage of the Platform, we may process the following categories of personal data, including, but not limited to:
 
• Personal contact information, which includes your name, mailing address, email address, social network details, or phone number;
• Sensitive personal data such as information relating to your health;
• Account login information, which includes your account login ID/email address, screen name, password in unrecoverable form, and/or security question and answer;
• Business contact information, which includes your occupation, designation and employer information;
• Information relating to your citizenship, nationality, identification card or passport details;
• Demographic information and interest, which includes your date of birth, age, gender, geographic location, favourite products and services, shopping information, and household or lifestyle information;
• Transaction and financial information, which includes bank account and payment card details, payments to and from you, and other details of products and services you have purchased or acquired from us;
• Technical data, which includes internet protocol (IP) address, operating system type, web browser type and version, your device information, and information collected through the use of cookies;
• Usage data, which includes information about how you use our websites, applications, products and services;
• Marketing and communications data, which includes your preferences for receiving marketing materials from us and our third parties and your communication preferences;
• Photographs, audio and visual recordings of you taken or recorded at our premises and/or during our events;
• Geolocation data;
• Your conversations with us (be it via chat or in person phone calls), when you interact with us via our communication channels; and
• Other information permitted by applicable laws or as notified to you at the point of transacting with us.
 
Unless prohibited by applicable laws, we will notify you before collecting your personal data, and seek your express consent if we need to collect your sensitive personal data.
 
As the accuracy of your personal data depends largely on the information you provide to us, kindly inform us as soon as practicable if there are any errors in your personal data or if there have been changes to your personal data.
 
If you provide us personal data about other individuals for any particular purpose, you represent and warrant to us that they have appointed you to act on their behalf and have agreed that you can:
 
• Give consent on their behalf to the processing of their personal data;  
• Receive on their behalf any data protection notices; and
• Warrant that you have obtained their consent for us to store their personal data, or have the right to allow us to process their personal data.
 
Generally, as our Platform is not targeted at minors, we do not consent to receiving any personal data relating to minors. In the event that specific services provided by us require the collection and processing of minors’ personal data, this will be specifically stated in the appropriate addendum to this Privacy Policy. In such cases, we require the parent or legal guardian of such minor(s) to consent to our processing of their minor(s)’ personal data.

This Privacy Policy sets out the practices which APL has adopted in relation to the collection of information through this web site and our use of such information. By accessing and/or using our web site, you agree that we may gather information about you and your use of our web site and that we may use this information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please discontinue your access immediately.